Terms & Conditions

TERMS & CONDITIONS FOR PITCHES

Booking
The minimum booking is 2 nights.
3 nights at Easter, Pfingsten and Fronleichnam.
5 nights in our summer season and Christmas until 07.01.
Reservations are possible only in writing. Reservations confirmed by the space management are binding for both parties and valid for the booked period. We reserve the right to change assigned place numbers and to refuse reservations without reason. Requests for specific places will always be considered if possible
considered. In the months of November to March the reservation of certain place numbers is possible, but can be changed at any time due to snow.

Cancellation/Early Departure
Cancellation must be made in writing.
If the booking is cancelled within 21 days before the start of the trip, 60% of the total cost of the booked stay will be charged, regardless of whether the place can be rented out immediately.
If the booking is canceled within 3 days before the start of the trip or not started at all, 90% of the total cost of the booked stay will be charged, regardless of whether the place can be rented out immediately.

In case of early departure there is no refund of the booked stay. (Only deduction of the tourist tax).
We recommend that you take out travel cancellation insurance.

Deposits Book online
The deposit of 25 euros when booking online will not be refunded even in case of cancellation or no-show!

Arrival and Departure
On the day of arrival, the stand/tent site will be available to you from 3 pm. We ask for your arrival during our opening hours.
If you have selected a pitch via our booking portal, you will receive the information for the arrival also outside our opening hours. The pitch must be left clean and tidy by 12 noon on the day of departure.

Place order
The unhinged court order is part of the booking conditions and is recognized without restriction.

Liability
We are not liable for damages caused by third parties and for damages caused by the failure or disruption of the water, electricity or gas supply.

Others
It is not possible to admit young people under the age of 18 who are not accompanied by a parent or guardian, not even with the written permission of the authorized person. We reserve the right to refuse admission without stating reasons or to issue bans. We reserve the right to make updates, changes or additions to the units or court numbers. Individual areas of the pitch are monitored by camera or can be viewed online via our webcam.

Price changes possible and without guarantee.

TERMS & CONDITIONS FOR RENTAL ACCOMMODATION

Booking
Reservations are only possible in writing. Confirmed reservations are valid and binding on both parties for the period booked.
Apartment: Minimum stay 4 nights in the winter, spring and autumn season. 6 nights over the summer season and Christmas and New Year's Eve.
Rental caravans: Minimum stay 3 nights in the winter, spring and autumn season. 5 nights over the summer season and Christmas and New Year's Eve.
Ferienhütte: 1 Übernachtung ganzjährig.

Cancellation/Early Departure
Cancellation must be made in writing.
If a booking is cancelled within 21 days before the date of arrival or if the stay is not started, 60% of the total cost will be charged.
If the booking is canceled within 3 days before departure or not started at all, 90% of the total cost will be charged.

In case of early departure there is no refund of the booked stay. (Only deduction of the tourist tax).

We recommend that you take out travel cancellation insurance.

Deposits Book online
The deposit of 25 euros when booking online will not be refunded even in case of cancellation or no-show!

Cancellation by the owner
We reserve the right to change rental units or to refuse confirmed rental units without reason or to cancel them at short notice. If the rental unit is not available due to unforeseeable force majeure, we can withdraw from the contract. We undertake to inform the guest immediately.

Liability
We are not liable for damages caused by third parties and for damages caused by the failure or disruption of the water, electricity or gas supply.

Arrival and Departure
The rental property is available on the day of arrival from 3 pm. An arrival is possible until 6 pm. On the day of departure, please hand over the rental property clean and swept again by 10 am. The chemical toilet and the waste water tank in the rented caravan must be emptied. Please note the checklist for departure.

Pets
In the rental no pets are generally prohibited.

Smoking
Smoking is prohibited in all rental properties.

Others
It is not possible to admit young people under the age of 18 who are not accompanied by a parent or guardian, not even with the written permission of the authorized person. We reserve the right to refuse admission without stating reasons or to issue bans. We reserve the right to make updates, changes or additions to the units or court numbers. Individual areas of the pitch are monitored by camera or can be viewed online via our webcam.

Price changes possible and without guarantee.